How bespoke solutions support your supply chain

We are renowned for our off the shelf pick bins, totes and storage solutions and many of our customers find the range of sizes we offer, designed to fit on typical size racking and shelving, works perfectly for them.

However, in recent years, particularly with the growth of the ecommerce sector, we’ve seen an ever-increasing number of bespoke orders, tailored to the specific requirements of individual pick faces and warehouse operations.

Here are a few answers to the questions most asked by customers looking for something a little different from our in-stock ranges.

What does bespoke mean?

To us bespoke means it’s not a bin, tote or storage solution we manufacture and keep in stock. However, our capabilities and years of experience gives us a competitive advantage to be able to design, manufacture, deliver and support customers with all their operational requirements.

I’m unsure of what to ask for. Can you still help?

Absolutely! On an occasion like this it’s probably better to have a call to discuss requirements which can be followed up by information such as photos, measurements etc so we can create what you need and provide samples for approval.

You have the right size bin, but can I have my own print on there?

Yes, of course. Printed products are a little more expensive, however it’s a great investment to be able to get branded bins for your warehouse or ecommerce depot.

Can you help with artwork?

We can. We’d just need you to give an idea of what you have in mind, if there is any vital text to be included on there and be provided with your brand guidelines so we know how to interpret your brand and your brand colours and logos.

What are the minimum order requirements for bespoke solutions?

It depends on what is required. As with most things the more you buy the lower the unit cost, the same is true with our bespoke products. However, bespoke volumes can start as low as 500 units. If you know it will be ordered repeatedly, for example, if you are setting up multiple sites one at a time, then the cost -v- added value -v- quantity becomes a sensible option for many customers.

Would I get a sample of my bespoke bin, tote or entire range before I place an order?

You would. We would require full sign off on this prior to production. This would include approval of bin sizes, artwork and print and the service agreement, i.e. delivery schedules.

Where do you deliver to?

We deliver throughout the UK, including island and highlands, although our delivery costs are often higher for the latter. We also deliver into Europe, the Middle East and Far East. We would provide a deliver cost for sign off prior to accepting and processing the order to ensure full transparency. We also have our own vehicles so for larger deliveries it is possible to utilise our in-house delivery service.

Is there a stock and service option available for your bespoke service?

There is. This is something we would discuss at the beginning of the process to ensure customer requirements are achievable. We have our own warehouse so depending upon volumes and delivery schedule it is completely possible we would be able to support to meet customers exact operational processes.

What is the best way to contact you to discuss my bespoke project?

We don’t mind really. We’re very happy to communicate in your preferred method ie, telephone, email, Teams call or in person. Why not fill out our enquiry form, pick up the phone or drop us an email in the first instance and we can take it from there.